[cisco-ttl] Cisco Security Advisory: Cisco Security Advisory: Microsoft SQL Server 2000 Vulnerabilities in Cisco Products - MS02-061

From: Ilker Temir ([email protected])
Date: Sun Jan 26 2003 - 09:37:10 GMT

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    Cisco Security Advisory: Microsoft SQL Server 2000 Vulnerabilities in Cisco
    Products - MS02-061

    Revision 1.0 INTERIM

    For Public Release 2003 January 26 05:30 GMT

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    Please provide your feedback on this document.
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        Affected Products
        Software Versions and Fixes
        Obtaining Fixed Software
        Exploitation and Public Announcements
        Status of This Notice
        Revision History
        Cisco Security Procedures
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    This advisory describes a vulnerability that affects Cisco products and
    applications that are installed on Microsoft operating systems incorporating
    the use of the Microsoft SQL Server 2000 and is based on the vulnerability
    SQL Server 2000, not due to a defect of the Cisco product or application.
    A number of vulnerabilities that have been discovered that enable an
    to execute arbitrary code or perform a denial of service against the server.
    These vulnerabilities were discovered and publicly announced by Microsoft in
    their Microsoft Security Bulletins MS02-039, MS02-056, and MS02-061.
    All Cisco products and applications that are using unpatched Microsoft SQL
    Server 2000 are considered vulnerable.
    This advisory is available at
    Affected Products
    To determine if a product is vulnerable, review the list below. If the
    versions or configuration information are provided, then only those
    combinations are vulnerable.
      * Cisco CallManager 3.3(x)
      * Cisco Unity 3.x, 4.x
      * Cisco Intelligent Contact Management (ICM) 5.0
      * Cisco E-Mail Manager (CeM)
      * Cisco Building Broadband Service Manager 5.0, 5.1
    No other Cisco product is currently known to be affected by this
    Implementations of the Microsoft SQL Server 2000 are vulnerable to buffer
    overflows and denial of service attacks. These vulnerabilities can be
    to execute arbitrary code on a computer system or to disrupt normal
    of the server.
    The vulnerabilities have been described in more detail at
    According to Microsoft, the vulnerabilities range from an attacker gaining
    additional privileges on a SQL server to gaining control over the SQL
    Additionally the MS SQL "Sapphire" Worm is known to exploit this same
    vulnerability which can result in degraded network performance as the worm
    attempts to propagate.
    Software Versions and Fixes
    Cisco CallManager
        Customers running version 3.3(x) should install Cisco's cumulative SQL
        Hotfix, SQL2K-MS02-061.exe, from
    Cisco Unity
        Customers should install the Microsoft SQL 2000 Service Pack 2 (SP2) and
        Security Rollup 1 (SRP1) "Q323875_SQL2000_SP2_en.EXE". Both are
        on the Microsoft website at the following location:
        http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316333&sd=techCisco Intelligent Contact Management
        Customers should install the Microsoft SQL 2000 Service Pack 3 (SP3). It
        available on the Microsoft website at the following location:
    Cisco E-Mail Manager
        Customers should install the Microsoft SQL 2000 Service Pack 3 (SP3). It
        available on the Microsoft website at the following location:
    Cisco Building Broadband Service Manager
        This section will be updated within 24 hours with more details on patch
    Obtaining Fixed Software
    Where Cisco provides the operating system bundled with the product, Cisco is
    offering free software upgrades to address these vulnerabilities for all
    affected customers. Customers may only install and expect support for the
    feature sets they have purchased.
    Customers with service contracts should contact their regular update
    to obtain any software release containing the feature sets they have
    For most customers with service contracts, this means that upgrades should
    obtained through the Software Center on Cisco's Worldwide Web site at
    Customers whose Cisco products are provided or maintained through a prior or
    existing agreement with third-party support organizations such as Cisco
    Partners, authorized resellers, or service providers should contact that
    support organization for assistance with obtaining the free software upgrade
    Customers who purchased directly from Cisco but who do not hold a Cisco
    contract, and customers who purchase through third party vendors but are
    unsuccessful at obtaining fixed software through their point of sale, should
    obtain fixed software by contacting the Cisco Technical Assistance Center
    using the contact information listed below. In these cases, customers are
    entitled to obtain an upgrade to a later version of the same release or as
    indicated by the applicable row in the Software Versions and Fixes table
    Cisco TAC contacts are as follows:
      * +1 800 553 2447 (toll free from within North America)
      * +1 408 526 7209 (toll call from anywhere in the world)
      * e-mail: [email protected]
    See http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml for
    TAC contact information, including special localized telephone numbers and
    instructions and e-mail addresses for use in various languages.
    Please have your product serial number available and give the URL of this
    notice as evidence of your entitlement to a free upgrade.
    Please do not contact either "[email protected]" or "[email protected]"
    for software upgrades.
    Cisco has published a companion document at
    which provides network based workarounds to mitigate the effects of these
    vulnerabilities. Cisco also recommends applying the software based fixes to
    affected devices to completely resolve the vulnerability.
    Exploitation and Public Announcements
    This issue is being exploited actively and has been discussed in numerous
    public announcements and messages.
    Status of This Notice: Interim
    This is a Interim advisory. Although Cisco cannot guarantee the accuracy of
    statements in this notice, all of the facts have been checked to the best of
    our ability. Cisco does not anticipate issuing updated versions of this
    advisory unless there is some material change in the facts. Should there be
    significant change in the facts, Cisco may update this advisory.
    This notice will be posted on Cisco's Worldwide Web site at
    In addition to Worldwide Web posting, a text version of this notice is
    clear-signed with the Cisco PSIRT PGP key and is posted to the following
    e-mail and Usenet news recipients:
      * [email protected]
      * [email protected]
      * [email protected]
      * [email protected] (includes CERT/CC)
      * [email protected]
      * [email protected]
      * comp.dcom.sys.cisco
      * [email protected]
      * Various internal Cisco mailing lists
    Future updates of this notice, if any, will be placed on Cisco's Worldwide
    server, but may or may not be actively announced on mailing lists or
    newsgroups. Users concerned about this problem are encouraged to check the
    given above for any updates.
    Revision History
    |Revision Number  |1.0       |Initial Public Release                      |
    Cisco Product Security Procedures
    Complete information on reporting security vulnerabilities in Cisco
    obtaining assistance with security incidents, and registering to receive
    security information from Cisco, is available on Cisco's Worldwide Web site
    http://www.cisco.com/warp/public/707/sec_incident_response.shtml. This
    instructions for press inquiries regarding Cisco security notices. All Cisco
    Security Advisories are available at http://www.cisco.com/go/psirt/.
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    This notice is Copyright 2003 by Cisco Systems, Inc. This notice may be
    redistributed freely after the release date given at the top of the text,
    provided that redistributed copies are complete and unmodified, and include
    date and version information.
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    All contents are Copyright © 1992--2003 Cisco Systems, Inc. All rights
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